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  5. Occupational Certificate: Computer Technician
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Occupational Certificate: Computer Technician

Master the skills needed to diagnose, maintain, and repair computer systems. This hands-on program covers hardware components, operating systems, networking basics, and customer service.

NQF Level

5

Credits

282

Duration

24 Months

SAQA ID

101408

Occupational Certificate: Computer Technician course illustration

Course Overview

Learning hardware and software troubleshooting, maintenance, and repair for computer systems.

Purpose & Value

Purpose

This qualification develops practical competencies in computer hardware and software maintenance, repair, and troubleshooting. It prepares learners to provide essential technical support services across various organizational settings, ensuring smooth operation of computer systems and networks.

Value Proposition

  • Gain hands-on experience with computer hardware and software systems
  • Develop problem-solving skills applicable across IT environments
  • Learn both in-person and remote support techniques
  • Build customer service excellence alongside technical skills
  • Access to hardware labs and diagnostic tools for practical training
  • Gain access to recognized certifications such as CompTIA A+, CompTIA Network+, Microsoft and CISCO

Key Outcomes

Upon successful completion, learners will be able to:

  1. 1Diagnose and repair hardware issues
  2. 2Install and configure operating systems, hardware components and peripherals
  3. 3Troubleshoot software problems
  4. 4Build and upgrade computer systems
  5. 5Provide technical support to users

Program Details

Duration

The 24-month program provides extensive hands-on training with computer systems, allowing time for mastery of hardware, software, and troubleshooting techniques.

Learning Approach

Practical workshop-based learning with access to computer hardware labs, diagnostic tools, and repair equipment. Combines hands-on repair sessions, operating system installations, troubleshooting scenarios, and customer service simulations. Weekly practical labs with theoretical online modules.

Entry Requirements

  • Grade 12 or equivalent qualification
  • Basic understanding of computer operations
  • Relevant NQF Level 4 qualification in IT or related field

Your Learning Journey

1.Theory Modules

EISA Preparation Test

2.Practical Training

Workbook, Observation & Assessment

3.Workplace Modules

Observation & Logbook

4.External Integrated Summative Assessment

Final Exam

Curriculum Modules

Knowledge Modules (109 Credits)

  • Introduction to Data Communication and Networking, 15 Credits
  • Basics of Computer Architecture: Hardware, 30 Credits
  • Basics of Computer Architecture: Software, 30 Credits
  • Basic Concepts of Sustainable Computer Environment and Green Technologies, 10 Credits
  • Social Media and Digital Literacy, 5 Credits
  • End User Computing, 6 Credits
  • Business communication and customer services, 8 Credits
  • Ready for work standards, 5 Credits

Practical Skill Modules (73 Credits)

  • Troubleshoot computer and network faults, 30 Credits
  • Maintain computer and network security, 8 Credits
  • Provide support to end Users, 30 Credits
  • Install computer software and hardware, 5 Credits

Work Experience Modules (100 Credits)

  • Respond to user inquiries regarding fault request, 30 Credits
  • Set up equipment for users, check operating system performance and ensure proper installation of cables and software, 25 Credits
  • Processes of maintaining computer systems and peripherals, 15 Credits
  • Identify the potential green technologies, processes and procedures for cost effective application and create a sustainable computer environment to reduce e-waste, 10 Credits
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities, 20 Credits

Career Opportunities

This qualification opens doors to various career opportunities across industries:

Computer Technician

IT Support Specialist

Help Desk Technician

Field Service Technician

PC Repair Specialist

Frequently Asked Questions

An occupational qualification is a formal recognition of the skills and knowledge required to perform a specific job or role in a particular industry aligned with the National Qualifications Framework (NQF) in South Africa. Unlike traditional academic degrees that are theory heavy and require a significant time investment, occupational qualifications are designed to be practical and directly relevant to the workplace with far less time investment.

The Occupational Certificate: Computer Technician is an accredited qualification registered on the National Qualifications Framework (NQF) at Level 5. It is designed to equip learners with the practical skills and theoretical knowledge needed to succeed in the ict sector.

The program runs for 24 Months. This includes both theoretical learning and workplace practical components, ensuring you graduate job-ready.

While we cannot guarantee job placement, our team provides dedicated career support services to all graduates. This includes resume building, interview preparation, and access to our network of industry partners who are actively seeking skilled professionals in the ${category} sector.

Yes. Our programs use a blended learning approach that combines online self-study, virtual sessions, and scheduled contact days — designed to accommodate working professionals without requiring you to take extended leave. Due note that you will be required to ask for time off on the exam days and vital contact days to complete the practical assessments, workplace learning components and write the exam.

Many of our qualifications can be delivered as learnerships, which are funded through SETA discretionary grants. Employers who sponsor learners can also claim their training spend towards their BBBEE scorecard. Contact our team to explore funding options for your specific situation.

Kamela International stands out by offering practical, industry-aligned qualifications that are directly relevant to the South African job market. We combine flexible learning options with strong career support services, ensuring students are job-ready upon completion. For companies, we offer tailored training solutions and learnership programs that support skills development and BBBEE compliance.

Ready to Apply?

Complete our registration form and our admissions team will reach out to guide you through the next steps.

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