Course Overview
Learn foundational, day-to-day operational support for the HR department to ensure efficient handling of personnel records, employee queries, and compliance.
Purpose & Value
Purpose
This qualification equips learners with practical and theoretical skills to support HR operations across organizations. Learners will develop competencies in managing HR administrative functions, maintaining employee records, assisting in recruitment, administering benefits, and ensuring compliance with HR policies and labour legislation.
Value Proposition
- Learn essential HR systems and employee data management
- Understand employment legislation and compliance requirements
- Develop recruitment and onboarding support capabilities
- Gain practical experience with HR software and tools
- Build foundation for advanced HR professional roles
Key Outcomes
Upon successful completion, learners will be able to:
- Maintain and update HR databases, personnel files, and payroll information accurately.
- Support recruitment and selection processes including shortlisting, interview coordination, and onboarding
- Administer employee benefits, leave records, and HR-related compliance documentation.
- Implement and monitor HR policies, procedures, and labour law compliance.
- Prepare HR reports, employee statistics, and management summaries.
- Communicate effectively with employees, management, and external stakeholders.
Program Details
Duration
The 12-month program provides comprehensive training in HR administration fundamentals and compliance.
Learning Approach
Applied HR learning through employee lifecycle simulations, records management exercises, recruitment process support, and compliance case studies. Weekly sessions include HR software training, employment law workshops, and professional HR practice scenarios.
Entry Requirements
- Grade 12 qualification
- Strong organizational and record-keeping skills
- Confidentiality and professional discretion
- Computer literacy and attention to detail
Your Learning Journey
Curriculum Modules
Knowledge Modules (42 Credits)
- Introduction to Organisations and Human Resource Management, 4 Credits.
- Data Management and Interpretation, 12 Credits
- Administration of Staff Procurement, 16 Credits
- Professional Administration for HRM Service Delivery, 6 Credits
- HRM Record Keeping, 4 Credits
Practical Skill Modules (42 Credits)
- Collect and Process HRM Data, 12 Credits
- Coordinate and Provide Administrative Services for a Full Range of HRM Processes, 12 Credits
- Coordinate HRM Communication to Enhance Employment Relations, 8 Credits
- Compile, Maintain and ensure the Safeguarding of all HRM Records, 10 Credits
Work Experience Modules (36 Credits)
- HRM Data Collection and Data Management Processes, 8 Credits
- Administrative Processes for Full Range of HRM Services and Processes, 12 Credits
- Organisational Communication Processes, 8 Credits
- Processes for Compiling, Maintaining, and Securing HRM Records, 8 Credits
Career Opportunities
This qualification opens doors to various career opportunities across industries:
HR Administrator
HR Assistant
Recruitment Support Officer
HR Clerk
Payroll & HR Data Support Officer